Privacy policy

Rich Line Beauty (Individual Entrepreneur Nino Loladze) operates this store and website, including all related information, content, features, tools, products, and services, to offer you, as a customer, a curated shopping experience (the "Services"). Rich Line Beauty operates on the Shopify platform, which enables us to provide the corresponding services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction using the Services, or otherwise communicate with us. If there is any inconsistency between the Terms of Service and this Privacy Policy, this Privacy Policy shall take precedence regarding the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

In this Privacy Policy, "personal information" means information that identifies, relates to, describes, or can reasonably be associated with you or another individual. Personal information does not include information that has been anonymously aggregated or de-identified so that it cannot be used to identify you or reasonably be linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such personal information:

  • Contact data, including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information, including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
  • Account information, including your username, password, security questions, preferences, and settings.
  • Transaction information, including items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
  • Communications with us, including information you include in communications with us, such as when sending customer support requests.
  • Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information, including information about your interaction with the Services, such as how and when you interact with or navigate the Services.

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Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, contact us, or otherwise provide your personal information to us;
  • Automatically through the Services, including from your device when you use our products or services, or visit our website, as well as through the use of cookies and similar technologies;
  • From our service providers, including when we engage them to provide certain technologies and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

  • Providing, customizing, and improving the Services. We use your personal information to provide the Services, including to fulfill our contract with you, process payments, fulfill orders, remember your preferences and items you are interested in, send notifications about your account, process purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, organize shipping, facilitate any returns and exchanges, allow you to post reviews, and create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.

  • Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, promotional, and advertising communications by email, text message, or postal mail, and showing online advertisements for products or services on the Services or other websites, including based on items you previously purchased or added to your cart and other activities on the Services.
  • Security and fraud prevention. We use your personal information to authenticate your account, ensure a secure payment and shopping experience, detect, investigate, or take action regarding potential fraudulent, illegal, harmful, or malicious activity, protect public safety, and ensure the security of our Services. If you choose to use the Services and register an account, you are responsible for maintaining the security of your account credentials. We strongly recommend that you do not share your username, password, or other access details with anyone.
  • Communicating with you. We use your personal information to provide customer support, respond to you, provide effective services, and maintain a business relationship with you.
  • Legal reasons. We use your personal information to comply with applicable law or respond to legal processes, including requests from law enforcement or government agencies, participating in or investigating civil litigation, potential or actual lawsuits, or other dispute resolution processes, and enforcing or investigating potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and delivery).
  • With business and marketing partners to provide you with marketing services and advertising. For example, we use Shopify to support personalized advertising with third-party services, based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to request that we do not share information about you for targeted advertising and marketing based on your online activity across different merchants and websites.
  • When you direct, request, or otherwise consent to the disclosure of certain information to third parties, such as shipping products or using social media widgets/login integrations.
  • In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transferred and shared with Shopify and third parties, who may be located outside your country of residence, for the purpose of providing and improving the Services. Additionally, to protect, grow, and improve our business, we use certain Shopify enhanced features that combine data and information gathered from your interaction with our store, along with other merchants and Shopify. To provide these enhanced features, Shopify may use personal information collected about your interaction in our store, along with other merchants and Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and what rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on your place of residence, you can exercise certain rights regarding your personal information on the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide in public or semi-public spaces, including information you share on third-party social media platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without restriction. Our inclusion of such links does not automatically imply endorsement of the content on such platforms or their owners/operators.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect any personal information about children below the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details provided below and request its deletion.

Security and Retention of Your Information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." Furthermore, any information you transmit may not be secure in transit. We recommend that you do not use insecure channels to transmit sensitive or confidential information to us. How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal data. However, these rights are not absolute, may apply only in certain circumstances, and, in some cases as permitted by law, we may decline your request.

  • Right of Access / Right to Know. You may have the right to request access to personal information we hold about you.
  • Right to Deletion. You may have the right to request that we delete personal information we hold about you.
  • Right to Correction. You may have the right to request correction of inaccurate personal information we hold.
  • Right to Portability. You may have the right to receive a copy of the personal information we hold about you and to request its transfer to a third party, under certain circumstances and subject to certain exceptions.
  • Managing Communication Preferences. We may send you promotional emails, and you can opt out of receiving them at any time by using the unsubscribe option provided in our emails. If you opt out, we may still send you non-promotional emails, such as messages about your account or orders you have placed.

To exercise your rights or if you have any questions, you can contact us using the contact details provided below. To learn more about how Shopify uses your personal information and what rights you may have, including rights related to data processed by Shopify, you can visit https://www.shopify.com/legal/privacy. We will not discriminate against you for exercising any of these rights. Before processing a request, we may need to verify your identity. We will respond to your request within the timeframes established by law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us, or lodge a complaint with your local data protection authority.

International Transfers

Please note that due to the technical infrastructure features of our platform, your personal information may be processed and stored on servers located outside of Georgia. We adhere to applicable security standards when transferring data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide notice as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at: richlinebeauty@gmail.com